Your answering service is not top notch. Every single time I called to communicate to service was placed on hold till about 1 hr and 15mins..and my truck staid park for 3 weeks waiting on parts, took my truck back until parts arrived then a week and half waiting cause someone miss-placed my parts.....NOT A GOOD EXPERIENCE AND NOT GOOD CUSTOMER SERVICE STARTING WITH YOUR ANSWERING SERVICE!
Waited over three hours for an oil change. I had an appointment. Told my rep i had transmission issues and included it on the reservation i made online. He told me it could not be done that day and didn’t bother helping me make another appointment. Didn’t even bother asking me about it. Once again no car wash. Every time I’ve visited, including the time i bought the car, my vehicle never gets washed. I am told every time that the car wash is backed up, there is no time, but that next time for sure i will get a wash. Lies. I ended up paying the full amount of the package even though some services were not performed. Robbed.