Luis and our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Colorado and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I took my car in because I was having issues with my transmission. The incompetent people working there claimed that they were not able to recreate the issues I described while only driving the car for 4 miles (oil change was also done). At first my service advisor explained that my car would not be looked at by the transmission tech and the car would have to stay at the shop. I asked for a rental and I was told by my service advisor that since the car was not being worked on they were not able to give me a rental. Mind you I had a 7:00 AM appointment and was called at noon to be told that they would LOOK at my car the next day. When I spoke to the manager he explained that he would have someone look at the car. Ultimately the SERVICE MANAGER was the one that "tested" my car and was not able to recreate the problem. All because they did not want to give me a rental. The next afternoon I was stranded at work because my car would not drive. I had to tow my car to the dealer and THAT'S WHEN THEY DECIDED TO FIX IT. As I had told them, I was having issues with my transmission.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 900-6175 to discuss your concerns, as your satisfaction is of utmost importance to us.
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Equinox and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.